We discontinued our Raynaud’s Discussion Forum in August 2021. The Forum wasn’t being used much by fellow Frosties who prefer to engage with us and others on Facebook, Twitter, Instagram and our other social pages.
We started our Raynaud’s Discussion Forum in 2004 before people were using social media. At the time, our Forum offered a place where people living with Raynaud’s could ask questions, share coping strategies, and learn about new products – all on our website. Today these functions are better served on our social media pages which are more active than ever!
In addition to declining participation levels, there are additional reasons why we decided to close this website feature:
- Site Registration Confused With Membership – Posting in the Forum or commenting on our blog posts requires registration on our website. All of the content on our site is available to all visitors, while registration only offers the ability to post questions and comments. Unfortunately, people confused site registration with signing up for Membership. We have a separate Membership Form that adds people to our mailing list, but people would register on our website and think they’d signed up for Membership, or would fill out the Membership Form and wonder why they couldn’t login on our website. Now with only one sign-up option we can simplify the process.
- Risk of Site Hacking – Hackers are everywhere, even when you take serious security precautions. While our data was never at risk, on several occasions bots launched by hackers were trying so hard to enter our site that it brought down our servers. It was our site registration that offered them a potential entrée. The fool-proof way to prevent this from happening would be to screen all site registrants to ensure they were real people with an interest in Raynaud’s. We preferred not to put our site visitors through this process, and – being an all-volunteer organization – also don’t have the staff to support extended screening procedures. Still this issue required regular scrubbing of site registrations to ensure the email addresses of new registrants weren’t categorized as spammers on third-party databases. By eliminating site registration, we’ve closed the door on these hackers.
Closing the Forum doesn’t mean we no longer want to hear from you or promote the exchange of ideas and questions within the Raynaud’s community. We’re just following your lead as you guide us to the places where you want to be heard and share with others. We now have over 20,000 Frosties following us on Facebook and receive an average of 30,000 to 40,000 impressions a month on Pinterest. Over 3,000 Frosties connect with us on Twitter. And while we’ve only been on Instagram a short time, we’ve grown in a year to over 400 followers. We even have nearly 200 Frosties following us on YouTube!